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Troubleshooting LD and LD2000

 

  LASERSHOW DESIGNER
  Using multimedia in Showtime 2000
  Combining two shows into one
  Running two projectors from one board
  Pinouts and info for Pangolin boards:
       QM2000 (new, PCI bus)
 
  GENERAL INFO
 
Scan angle tables
  About the ILDA Test Pattern
  About DMX512 (lighting control)
  Making 3D, floating images
  Laser Show Resource Guide
 
  TROUBLESHOOTING
  Troubleshooting LD and LD2000
  Troubleshooting DMX
  Returning hardware to Pangolin
 

If you are having problems with your Lasershow Designer system, please check the following items. If you decide your QM32 or QM2000 board should be returned for repair, click here for a return authorization form.

Is the problem with the computer/LD or with the projector?

  • Do the LD and Showtime programs operate normally?

  • In Showtime, load a show with its frames, and use the Preview button to call up the Preview Window. Then play the show to see if it previews OK.
         -- If the show runs fine in the Preview Window, then Showtime is operating fine. The problem is either in the QM board not outputting signals, in the cable(s) going to the projector, or in the projector.
         -- If the show does not run normally, then either you did not load frames, or there is a problem with Showtime or the LD system.

  • Is the problem related to playing music with Showtime 2000? If so, please see this page: Using multimedia in Showtime 2000. If you have an ATI All-in-Wonder video card, see this page: ATI video card fix

Is the problem with the computer or with LD?

  • Install LD on a another computer and see if it works. If so, then the problem is in the first computer. If not, the problem is probably in LD (but also could be something common to both computers).

  • If you have another LD system, install the other QM board in your computer and see if it works. If so, then the problem is with the QM board. If not, the problem is probably in your computer (but could also be in the installed LD software).

 

   
  This page last updated: Monday, August 13, 2007 03:34 PM

 
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   Tech Support

  LASERSHOW DESIGNER

     Using multimedia in Showtime 2000
     Combining two shows into one
     Running two projectors from one board
     Using LD2000 on a notebook
     Pinouts and info for Pangolin boards:

       QM2000 (new, PCI bus)

  TROUBLESHOOTING
     Troubleshooting LD and LD2000
     Troubleshooting DMX
     ATI video card fix
     Returning hardware to Pangolin
 
  GENERAL INFO

     Scan angle tables
     About the ILDA Test Pattern
     About DMX512 (lighting control)
     Making 3D, floating images
   Click to see awards won by Pangolin and our clientsAward-winning products

  LASERSHOW DESIGNER 2000
     LD2000 main page
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